Privacy Policy

1. Who We Are

This Privacy Policy explains how 1Checkin Solutions Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal data when you interact with our website or contact us.

Company Name: 1Checkin Solutions Ltd
Registered Address: Kimonos 40, 3095 Limassol, Cyprus
Company Number: HE453308
Email: info@1checkin.com

2. Scope of this Policy

This policy applies to visitors of our website. The site does not require user accounts, nor does it facilitate transactions. We only collect personal data when you:
- Send us an email
- Use our contact form
- Are referred to us through a partner platform where our service is embedded

In some cases, we may act as a data processor, meaning we process data strictly on behalf of a third-party partner (the data controller) under a formal Data Processing Agreement (DPA).

3. What Personal Data We Collect

We only collect personal data that you voluntarily provide or that is passed to us through a partner integration. This may include:
- Name
- Email address
- Company name
- Phone number
- Any other information you submit via our contact form or email

We do not collect sensitive personal data on this website.

4. Why We Process Your Data

We process your personal data only for the following purposes:
- To respond to your direct inquiries
- To provide support related to our services
- To fulfill our obligations when acting as a service provider for third parties
- To maintain the functionality and security of our website
- To comply with legal requirements and cooperate with relevant authorities

When data is processed on behalf of a partner, we act solely under their instructions and do not use the data for any other purpose.

5. Legal Basis for Processing

We process personal data based on the following legal grounds:
- Consent, when you reach out to us voluntarily
- Contractual necessity, if your data is needed to deliver a service you or a partner have requested
- Legitimate interest, such as maintaining website functionality and security
- Legal obligation, if data must be processed to comply with applicable laws

When acting as a data processor, we follow the terms set out in our DPA with the relevant data controller.

6. Data Sharing and Subprocessors

We do not sell or share your data for commercial purposes.

We may share personal data with trusted third-party service providers (e.g., hosting companies or email platforms), but only to the extent necessary to operate the website and deliver support.

If any personal data is processed outside the European Economic Area (EEA), such transfers are safeguarded by:
- European Commission adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs), if applicable

We ensure all subprocessors comply with GDPR requirements.

7. Data Retention

We retain personal data only for as long as necessary to:
- Respond to your inquiry
- Comply with applicable legal or contractual obligations
- Fulfill the data retention period specified by a third-party partner, if we act as a processor

After the retention period ends, data will be securely deleted or anonymized.

8. Data Security

We apply appropriate technical and organizational measures to secure your data against unauthorized access, accidental loss, or misuse.

All staff handling data are trained on GDPR compliance and follow internal procedures designed to reduce the risk of error or breach.

9. Your Rights Under GDPR

You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Object to or restrict how your data is processed
- Withdraw your consent at any time (if applicable)
- Receive a copy of your data in a portable format
- File a complaint with a data protection authority

If your data was shared with us by a partner, we may ask you to contact them directly, as they are responsible for managing your rights in such cases.

10. Data Breach & Incident Response

While we make every effort to prevent errors or breaches, technical or human mistakes can occasionally occur. In such cases:
- We will notify the appropriate data controller (if acting as a processor)
- We will follow documented incident response procedures
- You may contact us directly at info@1checkin.com to report concerns or suspected misuse

11. Cookies & Analytics

This website may use minimal cookies for technical functionality or basic usage analytics. These do not personally identify users unless explicitly consented to.

You can adjust cookie settings through your browser at any time.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

1Checkin Solutions Ltd
Kimonos 40, 3095 Limassol, Cyprus
Email: info@1checkin.com